Statements use different names for similar charges. These are the fees businesses most often see, and how to keep each one in check.
Pass-through · % + per itemInterchange
Paid to the bank that issued the customer’s card. Rates are set by the card networks and vary by card type, how the card is accepted, and your industry.
Not negotiable, but chip and contactless acceptance and complete transaction data help you qualify for appropriate rates.
Pass-through · % + per itemAssessments and network fees
Charged by the card brands for using their networks. Usually a small percentage of volume plus various per-transaction network fees.
Ask that these be shown at cost, separately from the processor’s markup.
Negotiable · % + per itemProcessor markup / discount rate
The processor’s own margin above interchange and network costs. In flat-rate and tiered pricing it is blended into one rate.
This is the main number to compare between proposals.
Per itemPer-transaction (authorization) fee
A fixed amount charged on each transaction, sometimes including declined or refunded transactions.
Matters most for low-ticket businesses with many small sales.
MonthlyMonthly service or account fee
A recurring charge for maintaining the merchant account, sometimes called a customer service or support fee.
Ask what the fee includes and whether it can be waived.
MonthlyStatement fee
A charge for producing your monthly statement, paper or electronic.
Often removable when you choose online statements.
Monthly or annualPCI compliance fee
Covers the provider’s tools for validating your compliance with card industry data security standards.
Ask whether it includes scanning and questionnaire support.
MonthlyPCI non-compliance fee
An extra charge applied when your annual PCI validation is not completed.
Avoidable entirely by completing your self-assessment on time.
Monthly + per itemGateway fee
Charged for the service that connects your website, app, or virtual terminal to the processor.
Close gateways you no longer use.
Per batchBatch or settlement fee
Charged each time you close and submit a day’s transactions for settlement.
Multiply by the number of days you batch each month.
Per disputeChargeback fee
Charged when a customer disputes a payment, regardless of the outcome in many agreements.
Clear descriptors, policies, and records reduce disputes.
Per requestRetrieval request fee
Charged when the card issuer requests documentation about a transaction before a possible dispute.
Respond quickly to avoid a request becoming a chargeback.
YearlyAnnual fee
A once-a-year account charge, sometimes labeled as a membership or regulatory fee.
Spread it across twelve months to compare fairly.
MonthlyMonthly minimum
If your processing fees fall below a set amount, the difference is charged as a minimum fee.
Important for seasonal or low-volume businesses.
MonthlyEquipment lease or rental
Payments for terminals or POS hardware under a lease, rental, or financing agreement.
Compare the total of payments with the purchase price; many leases are non-cancellable.
One timeEarly termination fee
Charged if you close the account before the contract term ends.
Check term length and auto-renewal before signing.
Per itemAddress verification and voice authorization
Small fees for address checks on card-not-present sales or for authorizing a payment by phone.
Common for online and phone-order businesses.
% of volumeCross-border and currency fees
Extra network and processor charges on cards issued outside the US or on currency conversion.
Relevant if many customers use foreign-issued cards.